Chipotle Return and Refund Policy

About Chipotle Mexican Grill

Chipotle Mexican Grill, Inc. is one of the first chains of fast casual restaurants in the United States, United Kingdom, Canada, Germany, and France. It was founded on July 13, 1993, by Steve Ells. Chipotle has over 2000 locations and more than 60,000 workers. Its headquarters are located at Newport Beach, California in Southern California. Food at Chipotle restaurants is made using high-quality raw ingredients and classic cooking techniques. All its restaurants have beautiful interior designing making your dining experience much more memorable. Its menu basically consists of four items; bowls, burritos, tacos, and salads. They always ensure in providing tasty and healthy food to their customers.

Chipotle return and refund

Went to the Chipotle store but didn’t find it satisfying? You can return the purchase made within 15 days. You will be issued a refund or store credit. Things to be returned must be authorized by the Chipotle customer service team and it must be done through the customer service portal.

Any of the Chipotle restaurant locations will not accept the returns. Chipotle does not hold any return delivery charges, nor are they responsible for lost packages without proof of delivery. Chipotle will not accept for return Chipotle products that were not brought from the Chipotle store, promotional items or giveaways are also not included in the refund policy.

If the items are used, worn, washed or damaged, they would not be accepted by Chipotle. Original packaging must be included while making returns.

To make a return, you have to fill out and submit a support request form to the Chipotle customer service team. After the return is approved, the Chipotle team will email you a return merchandise authorization (RMA). Return shipment must also be included with this RMA. Once the Chipotle team receives the package and checks the conditions of the item returned, a credit will be issued within two to four working days.

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