Google Return Policy

Google’s return policy is known to most of the users that use the internet. For your better convenience, we have arranged the data in a well-mannered way and in proper order.

To understand the policies that Google requires while offering its return, you will first have to understand what Google delivers and how it works.
Google manufactures a great number of electronics and subsidiary goods.

Go through the full guide to understand the basic rules of the Return policies offered by Google.

An overview of Google return policy

Basically, Google offers a return for a period of 15 days from the purchase of any electronics/tech items, or subsidiary.

In some particular situations such as if your order/return item is Nest Thermostat or nest protected, then Google offers an extended return period of up to 30 days from the item purchase.

Requirements for a purchase return

Google consists of some basic requirements for the exchange of a product such as the product should be in proper/ original condition as of the time of purchase.

Also Read: Office Depot Return Policy

Some more requirements that Google offers are mentioned below.

• ● Basically, it is required to return the purchased item within a period of 15 days from the date of purchase to get the refund.
• ● You have to return the purchased item in the original condition as of the purchase to get a return.
• ● It is required to put all the additionals and provide them to the company employee to get a successful return.
• ● To get a successful return on items having Google Nest thermostat or Nest protects, you get an extended period of 30 days from the date of purchase.

These are the basic requirements that need to be filled to get a successful return on items purchased from Google.

Steps to get Google return

To get a successful return on Google merchandise, you need to follow some basic steps and go through some procedures that we have arranged for you.

We have found out three major points/procedures that need to be followed for a successful return on your Google merchandise.

1. Explain the support/customer care section of Google about your return
2. Check if you packed or wrapped the item that needs to be returned in its original condition.
3. And at last, return your item to the Google company.

You can return your Google merchandise in different ways and we have mentioned some ways below, following which will lead you to get a successful Google return.

Step 1. To get your item return on Google, follow the steps given below.

• ● Open your Google account and head to the support section.
• ● Select the order on which you want to get a return.
• ● Go to the detail section of the selected article.
• ● Check if your item is still in the return period or it has passed the return period and is not eligible for a return.
• ● If your ordered item has not shipped yet, you have the choice to cancel it.
• ● At last, follow the on-screen instructions on your phone screen.
• ● If your return is successful, you will get a confirmation message in your registered number or e-mail within the span of a few hours.

Step 2. To complete the return procedure of the Google device, you need to follow the instructions mentioned below.

• ● At the very first, you will be needed to pack the item to be returned with the box.
• ● Pack all the accessories along with the item.
• ● If there were any documents in the box at the time of purchase, you need to pack them also.
• ● Enter your confirmation E-mail in the support section of the website.
• ● You will be asked your device serial number.
• ● To get to know your device serial number, go to the link https://support.google.com/store/answer/3333000.
• ● You need not pack any additional items that didn’t come with the item.
• ● For your security, make sure to erase all the data and personal details from the device to be returned before the return.

If you are worried about losing your data and personal details, you can learn how to back up your device data by visiting the Pixel help center or the Nexus help center.

Step 3. Follow the instructions mentioned below to get to know the third step to get a successful return of Google merchandise.

1. Make sure that the item is in the original quality only.
2. ● You will have to pack different items separately if you are returning multiple items.
3. ● There is no return available for faulty items.
4. ● To have any inquiries, you can head to the official website of Google.

We have mentioned all three best possible ways by which you can get a successful return on a Google item.

Google response on coronavirus

As we all know, Google has constantly been spreading information about anything in the world from the very beginning.

When you ask any question related to Coronavirus on Google, it does the same. In such a hard time of Corona pandemic, it has been constantly delivering correct and complete information helping others.

Returning a defective item

If you have found a defective item at the time of purchase, Google offers you a return scheme under which you can return it.

Follow the mentioned points to get to know how to return a defective to Google.

• ● The very first thing you need to do is to Inform the support section or leave feedback on the item.
• ● Make sure to inform the authorities of the item.
• ● If asked, visit the warranty center of the item or device that is defective.
• or,
• ● Contact the Google support service.

Google refund policy

Google also offers a refund scheme on a selected category of products with some basic requirements to be filled.

The terms that come under the Google refund policy are mentioned below.

• ● The process of refunding an item usually takes up to 14 days.
• ● According to the refund policy of Google, the refund will be processed as the same as the purchase was made.

For example, If you purchased an item via credit card, the refund money will be transferred to your credit card.

• ● Shipping and tax charges are not included in the refund policy.