If you get any wrong beauty or personal care product then don’t worry, Ulta’s return policy provides you the time of 60 days to make a return.
This is one of the famous beauty product companies in the United States and there they have a large number of beauty stores.
They made a smooth return policy for their customers if they ever wanted to return any product.
Ulta provides you with a full refund on returning any product. And you can also make an exchange if the product that you want is available in stock while making a return.
Ulta returns without receipt
If you make any purchase from Ulta and have to return it but the issue is that you lost your purchase receipt then don’t worry because Ulta provides many useful services for their customers.
If you have to return your product without a receipt then you just have to submit your ultimate rewards member id used while making a purchase. This makes work easy for Ulta to verify your purchase and you will get a full refund on return.
Here the question arises in mind can we make a return without a receipt if we don’t use Ultimate Rewards member id while purchasing?
You can also make a return in such situations but in such cases, you don’t receive a full refund.
Here you can go with an exchange option but if you suggest a refund then it will be provided to you in the form of in-store credits.
According to Ulta’s return policy if you perform any unverified return then the refund provided will be the lowest market price of that product in the last 90 days.
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Process of return
Ulta provides you with two ways through which you can make a return for a refund or exchange. It depends on you where you have purchased the product.
If the purchase is done online then you get two ways for returning. Either you can visit the nearest Ulta beauty store for a return or exchange or you can do it online.
Whereas, if you had purchased from any Ulta beauty store then you have only one option left and that is you have to visit any nearest Ulta beauty store to return the product.
Returning product at Ulta beauty store
Returning product to the Ulta beauty store is a straightforward method and in this, you will also save the return shipping charge.
Returning via a beauty store is very simple, and if you want your refund to be processed fast then carry your purchase receipt along with the product.
If you have lost your purchase receipt also, in that case, you can make a return but the refund will be provided in the form of in-store credit or you can make the exchange.
But if you have lost your receipt then you can also show your Ultimate Rewards member id which makes it easy to verify your purchase and you get a refund back as the payment method otherwise you will get the refund in the form of credit depending upon.
One point should also be noted that if you purchase the product from the store then you will only return it there otherwise in no case it will be accepted via email.
For returning the product purchased from stores, you need to follow some protocols:-
- You need to confirm that your product is eligible for return as per Ulta return policy
- Attach your merchandise along with email confirmation and packing slip.
- If you are unable to access your email or mail order confirmation then you can print it after logging in from Ulta mobile app
- Your refund will be provided in the original form to the credit or debit card used for payment.
- If you don’t want your refund in your bank account then you can get your full payment in the form of in-store credits. Or if the payment was made online then it will be provided to you to the preferred debit or credit card.
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Return product to Ulta by mail
If you purchase any product online from Ulta and have to return that then Ulta provides you with two options for returning. Either you can make it from the nearby Ulta beauty store or you can return it via email.
For making a return it’s very important to have the purchase receipt. In some cases people lost or misplaced their receipts, you can show your Ultimate Rewards member id which helps in verifying your purchase.
If you are returning the product in time then you will get your refund back or you can make an exchange otherwise it will be provided in the form of an in-store credit.
If you have to make a return online then you need to follow the procedures mentioned below:-
- Before returning please check that your product is eligible as per the Ulta return policy
- Kindly keep your merchandise in the same packing box in which Ulta delivered the product
- Also, don’t forget to attach the return mailing label with the packing box
- “ULTA.com Returns Center
- 1135 Arbor Drive
Romeoville, IL 60446″
Mention the above address properly to the packing box - Use ground-only shipping for mailing your package
- After the product is received by Ulta beauty company they take at least 10 days for processing a refund back to your bank account.
FAQs
Can I return any used products to Ulta?
Yes, according to some provisions of Ulta beauty return policy you can return. The used product but it is important to ensure that the product is gently used.
Can I return a product without a box?
Generally yes, you can return a product to Ulta without a box but if you provide the original packing box along with merchandise to be returned, it will be more feasible.
Can I return make-up to Ulta if I don’t like it?
Yes, if you purchase any makeup from Ulta and you don’t like it then you can simply return it. According to the Ulta return policy, you can return anything even if you don’t like it.
