Dollar General Return and Refund Policy

About Dollar General

Dollar General Corporation is a United States-based retail store chain, which sells clothing material, home decorations, cleaning materials, health and beauty products, toys, seasonal products, pet supplies, and grocery. The company is headquartered in 100 Mission Ridge, Goodlettsville, Tennessee, United States. Dollar General runs over 15000 stores in 45 United States. The company first originated in Scottsville, Kentucky in 1939 as a family owned business known as J.L. Turner and Son. The company got the name Dollar General Corporation in 1968. It is one of the leading money-making stores in the rural United States.

Dollar General Return and Refund Policy

The customer’s satisfaction stands important for Dollar General. So if you want to return the product and get the refund, it will be processed according to the policy discussed further. A store credit will be allotted to the purchaser only if the product was a gift. The items bought from the stores of the company can only be returned to the retail store within 30 days of the purchase date. All the items that came along with the merchandise must be returned in its original packing along with the purchase receipt. The items bought online must be returned to the Dollar General online circulation center published on the packing slip within 30 days of purchase. You must use one amongst three return methods: Fed Ex, UPS or the United States Post Office through assured parcel post. The parcel must also have:

  • The bottommost part of the packing slip or the order number, billing name and address
  • The product in its original state and the packing in which it was shipped
  • The documents and items received along with the product.

You will obtain credit for the purchased amount in the same method of payment used. Delivery charges won’t be refunded back, until and unless the product is returned because of some manufacturing fault or delivery mistake. Also if your item was damaged during the delivery, you can call the Customer Support Centre at 877-463-1553 for further directives.

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