Table of Content: –
- Zara Return Policy
- Key Things to Remember from The Zara Return Policy
- Special Conditions to Full Fill from the Zara Return Policy
- Zara Return & Refund Policy in Corona Virus
- Insight of Zara Refund Policy
Struggling with the Zara return policy & wanted to know how you can return your order? Don’t worry because you landed on the right page. Here in this article, we have gathered all the details you wanted to know for returning your order because of whatsoever reason. We have covered almost all the details that a Zara customer would want to know when they got the wrong product or damaged product. To get all this information, please read it till the end and I assure you will definitely get a resolution for your problem.
First of all, without digging too deep let’s understand what Zara’s return policy says!
Zara Return Policy
The recently launched Zara return policy for the year 2021 says, that you can return your product only within 30 days from the purchase date. After that, in any case, a return can not be possible for any order from Zara. Moreover, according to the Zara policy, you can’t make an in-store return for a Zara purchase through the mail. Not only that but it also goes the same for the order that you purchased from the store. If you have purchased anything from the Zara store, you can’t make a return online.
As long as the customer can return the product within 30 days, he or she will be able to return the product without costing any penny from pocket. In some cases, you are also able to return your purchase after 30 days but you need to pay some amount or you get less for the purchase you did.
ALSO READ: Banana Republic Returns Policy
Key Things to Remember from The Zara Return Policy
- Return Period – 30 Days
- Return Method – In-store & Online
- Exchange Period – 30 Days
- Exchange Method – In-store & Online
- Refund Period – 14 Days after making a return
- Refund Method – The way paid for the order. For example, if you paid through PayPal, you will get a refund through PayPal
- Official Website – www.zara.com/return-policy
- Contact Number to Reach – 000 800 0501 020
Special Conditions to Full Fill from the Zara Return Policy
We all know that; Zara is a special brand & the only clothing trend maker in the market in this industry. Because of its specialty, there are some special criteria on some products that must need to be full filled to make a return. If those conditions are not fulfilled then the return can not take place. These special conditions of Zara are: –
- For Swimwear – If you have purchased swimwear from Zara but it has some problems. You do need to make sure that the hygiene sticker is on it. If it isn’t the product can not be returned in any case.
- For Undergarments – In any case, the undergarments are not eligible for the return process. The exceptions for these cases are being tops, bodysuits, & vests from the collection of the kids’ section. And these are only eligible for return when they are in their original packing. If they aren’t, they also can’t be returned.
- For Accessories – If you had made a purchase of accessories from Zara & wanted to make a return for whatever reason. You need to make sure they are in their original packing because if they are not; they can’t be returned.
- For Fragrance – If you had purchased a fragrance & it is damaged or not exactly what it looks like. You can make a return but you need to make sure they are completely sealed because if they are not, you can’t make a return.
- For Lipstick – There are many buyers of lipstick from the Zara brand but often it happens they came damaged. If you do receive something like that, you need to make sure you have its original packing because without that the return is not possible.
ALSO READ: DSW Return Policy
Zara Return & Refund Policy in Corona Virus
In this tough time of covid in many countries. Some countries are still struggling to make their way out of the pandemic. In this hard time, Zara took a big step to close all of its stores to make sure their customers are safe from this deadly virus. At the time many people wanted to know what happens to returns & refunds that took place through the store.
If you are one of those who returned something through the Zara in-store return method. You don’t have to worry because you will soon get to refund or exchange through the online course. And if you are the one who wanted to make a return in-store but can’t because of the pandemic. You can go for the online return & refund method to make a return & get your money back. They all did this to make sure their customer doesn’t face any difficulty in this already difficult time. So be safe at home.
Insight of Zara Refund Policy
If you are one of the people who is waiting for a refund or wanted to know about the refund policy of Zara, this column is for you. Zara says the refund can only be made through the same payment method you opted for while paying for the product. If you made a return successfully, you will get an email confirmation mail in your account once your return is finished. After that, your refund can only take up to 14 working days. Even if you don’t receive any amount for your refund within 14 days. You can contact your bank to get more details regarding it so that they can help you in the process & can speed it up for you.
We likewise offer Return rules of various other online & offline stores on our web site. To know return policies of other retailer companies, check the following links: Petco Return Policy, DSW Return Policy, Ikea and REI Return Policy
