Office Depot is a multi-state corporation providing all the services and items for office work that includes furniture, technical items, decorative items, and so on.
It is one of the best places to find all the things needed for a business startup all in your budget.
While providing the best items for the customers, some of them may be defective or are not liked by the buyer.
For this, the company offers a return policy in which they have mentioned all the requirements, terms, and conditions to get a successful return.
While it was quite complicated for the buyers to understand the principle which the company works on, we have created a separate guide for you mentioning all the points to simplify the issue.
How does the Office Depot return policy work?
Office Depot offers different types of return policies on different categories of products.
Products related to furniture or technology can be returned within 14 days of the purchase.
Any brand product of Office Depot and OfficeMax except Ink and Toner can be returned at any time.
Also Read: ASUS RETURN POLICY
Ink and Toner can also be returned within 30 days of the purchase if not opened and in original condition.
Brand Products that are not of Office Depot and Office Max have a limit of 90 days for a return.
Different software and hardware that include CDs, DVDs, Hard disks, and unopened games can be accepted for return within 14 days of the purchase.
The Office Depot return policy also includes some non-returnable items. We have mentioned all the information in detail below.
Get a successful Office Depot return in different ways
Both Office Depot and Office Max offer different periods of return on different items. We have listed down the benefits and return policies of different categories of items provided that you have the original purchase receipt of the product.
Return with the Purchase receipt
As we have already mentioned above, You should have the purchase receipt(e-receipt or order confirmation message) along with all the original items with you to go through these return schemes.
Brand products
There is no return time limit for any brand product of either Office Depot or Office Max i.e you can return and get a full refund on these items anytime you want.
Ink and Toner are not returned (even if they are of Office Depot or Office Max) by this policy.
Ink and Toner
The Office Depot and Office Max Ink and Toner have a return time limit of 30 days provided that they are unopened and unused.
You must have the original invoice for a successful refund.
Office Products
The customers are allowed to return any office supply within 90 days of the purchase to get a full refund.
If you have purchased the product online, the item’s delivery date will be considered as the purchase date.
Office Depot and Office Max brand products are excluded from this list.
Furniture
You will get a full refund if you return your purchased furniture in unassembled and unused condition with the UPC within 14 days of the purchase.
You’ll be required to submit the components, manuals, and the original packaging with the furniture.
Tech-related and electronics
Office Depot offers you a time limit of 14 days from the date of purchase to return your technical or electronic items for a successful refund.
For a successful refund, you’ll be required to submit the original receipt, in the original packaging, and with the UPC.
You must erase all the data from your tech item as Office Depot will not take responsibility if something goes wrong.
DVDs, CDs, Video games, and Software
Office Depot offers you a 14 days’ time period from the date of purchase to return the CDs, DVDs, or video games that you have bought for a full refund.
You must keep all the items unopened and make sure that all are in original condition. There is also an exchange policy using which you can exchange your CDs or DVDs with the same item.
Downloadable software is not subject to any return or refund policy.
Holiday purchased items
Items purchased during Holidays can be returned by the 14th of January or as per the given instructions on the purchase receipt.
Holiday items are purchased between 1 October to 24 December.
Online products picked up from the store
If you have bought an item online and then you picked it up from a nearby store, you’ll have to revisit the store for a return or exchange.
Note: Office Depot items that are sold by third-party communities are not subject to the return policy of Office Depot.
Also Read: XBOX RETURN POLICY
You can get these products on Officedepot.com and they have their different return and refund policies.
Return order without a receipt
Yes, returning your items without the purchase receipt is possible and you get your refund in different ways according to your payment method at the time of purchase.
We have created a list mentioning all the requirements and conditions that are present in the Office Depot return policy.
- ● You’ll be required to submit your valid government ID if you are returning the item without the purchase receipt.
- ● CDs, DVDs, and video games are only subjects to exchange without a receipt.
- ● Office Depot or Office Max do not offer any return or exchange of technical or electronic items without a receipt.
- ● Any other item purchased from Office Depot or Office Max can be returned without a receipt to get a refund in the form of a Office Depot merchandise card that has equivalent value equal to the lowest retail price of the item in preceding 90 days.
Conclusion
In this guide, we have mentioned all the returnable and non-returnable policies of Office Depot. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.
Office Depot also offers both (with receipt) and (without receipt) returns on different products. You can get a Office Depot merchandise card as a refund of an item without the receipt.
