What is GameStop return policy?
If you are not satisfied with the product purchased at GameStop and want to return or exchange it then fret not. GameStop offers its customers a liberal process for returning the merchandises. According to the new GameStop return policy, a product is eligible for exchange within 30 days of the date of purchase. However, to receive a full refund on the product, it must be returned within 7 days of purchase.
Adhere to the following steps while returning the merchandise: –
- • Carry the original purchase receipt of the product. Products cannot be exchanged or returned without a valid receipt
- • The product should be returned in the original packaging with all the accessories in the box, i.e. user manual, data cables, and etc. No items will be accepted if you lose any accessories present in the box.
- • Used products are not eligible for return or refund.
- • The product should not be damaged. It must be in working and sellable condition.
- • A product purchased as a part of set or bundle can only be returned with the complete set.
- • GameStop claims the right to reject return on any opened or damaged product. The defective product can be exchanged for a similar one.
- • GameStop will not accept any merchandise that has been damaged, opened or played with.
- • No products will be entertained for return after 30 days of the date of purchase.
- • The new GameStop return policy also permits the customers to return the products that have been opened up. Consider an example of Xbox to understand this point. However, such products are only eligible for exchange.
Which products are eligible for return?
All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened. However majority products can only be exchanged if opened.
Also Read: ASUS RETURN POLICY
GameStop return policy for various merchandises
• GameStop return policy for new merchandises
All the new products except tablets and accessories brought from GameStop are eligible for a full refund if: –
I. They are returned within 30 days of purchase.
II. They are not opened and are in working condition
Opened new merchandises under this category are not eligible for a refund. They can only be exchanged with a similar product within 30 days of the date of purchase.
• GameStop return policy for Tablets
If you are not satisfied with the tablet purchased from GameStop or unfortunately you received a defective piece, you can return the tablet or get it exchanged according to the GameStop return policy.
I. To receive a full refund on a new tablet purchased from GameStop, it must be returned within 14 days of the date of purchase.
II. The tablet should be unopened and in working condition.
III. No refund will be initiated if the tablet is opened or not in sellable condition.
IV. An opened tablet is only eligible for exchange with a similar product within 30 days of purchase date.
• GameStop return policy for Accessories
New accessories purchased from GameStop can only be returned within 30 days of purchase date. All the accessories, including both opened and unopened, is eligible for a full refund if returned within the set timeframe. It is mandatory to carry the original purchase receipt of the product. No accessories will be entertained for refund without a valid receipt or after the set timeframe.
• GameStop return policy for pre-owned merchandises
According to the new GameStop return policy, a full refund is initiated on pre-owned merchandises if returned within 7 days of the date of purchase. Beyond 7 days and till 30 days from the purchase date the product can only be exchanged with a similar item.
How to return a product to GameStop?
You can return the product in the following two ways: –
• Return to GameStop.com
You can exchange or return the product without stepping out of your home by sending the item to the address mentioned on the return shipping label. While sending the item, specify the reason of return or exchange. Make sure to put the packing list along with the item in the box.
Also Read: Office Depot Return Policy
• Return to GameStop store
You can reach the nearest GameStop store to return the item. GameStop’s policy also allows you to return a product to the store even if you brought it online. You must carry the original purchase receipt for returning the item.
Lost your receipt?
Is it possible to return the product without a receipt? A few of you would have this question in your mind. The answer is No! As per GameStop return policy, no items will be accepted for return or exchange without a receipt. Thus, keep the receipt safely from the next time for an easy exchange or refund of the product.
Conclusion
In this guide, we have mentioned all the returnable and non-returnable policies of GameStop. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.
