Hello guys, Do you like to shop on Nordstrom? Yes, then you should know about its return policy. I will explain how to Nordstrom return policy 2018 work. If you purchase makeup product and you are not happy with your makeup for any reason then you can return or exchange your product on to check this Nordstrom return policy makeup.
If you want to return or exchange for any reason for check here Nordstrom rack exchange policy. you can return your eligible items by your nearest Nordstrom store within Nordstrom rack return policy after 45 days of the original ship date with Nordstrom rack return policy no receipt.
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Returns & Exchanges
We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We’ll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they, in turn, are fair with us. We do apply returns to the tender it was purchased with. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at the current price on a Nordstrom Gift Card.
About Returns & Exchanges
You can return items by mail or in any Nordstrom store. We do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations
RETURNING BY MAIL (U.S.)
If you have an account or an order number, you can start your return now. If you don’t have an account or you’re missing order information, you can print a blank return form and label. Send in your items using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.
RETURNING IN NORDSTROM STORES (U.S.)
Simply bring the items you’d like to return to a Nordstrom store along with your receipt and original form of payment. Any salesperson can assist you with your return. Find a store. Please note that we do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations.
For the best service and selection, please order your replacement items online or call 1.888.282.6060 for assistance.
EXCEPTIONS & SPECIAL INSTRUCTIONS
Please call customer service at 1.888.282.6060 for assistance returning oversized items, perishable goods or other unusual merchandise.
All refunds will be credited to your original form of payment or a Nordstrom Gift Card. We offer gift receipts to customers when purchasing gifts. When returning a gift, you’ll receive your refund only on a Nordstrom Gift Card. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at the current price on a Nordstrom Gift Card. (Gift Cards cannot be redeemed for cash unless required by law.)
- Items Returned by Mail: If you ordered by credit card, we’ll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card or Nordstrom Notes, we’ll mail you a Nordstrom Gift Card. If a credit card was used in combination with a Gift Card or Nordstrom Notes, the entire merchandise amount will be refunded to your credit card.
- Shipping Charges: Unfortunately, we cannot refund shipping charges.
Gift Cards can’t be returned.
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Please call 1.800.285.7344 for inquiries and assistance.
Please follow the instructions included in your shipment and fill out the return section of the packing slip when returning fine jewelry by mail. Return your package via the carrier of your choice, with return signature required. For your protection, you must ensure the package for the value of the item enclosed. Fine jewelry can also be returned to Nordstrom stores that have a Fine Jewelry department. Simply bring the packing slip and/or credit card used when you placed the order.
International Nordstrom.com orders made with Borderfree have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes, and tariffs, please contact Nordstrom customer service and ask them to send you a Return Merchandise Authorization form on behalf of Borderfree. Then mail the completed form with your items to Borderfree.
If you choose to return an international order directly to Nordstrom, you will receive a refund for the merchandise from Borderfree but not duties, taxes or tariffs. Learn more about international returns.
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.
NORDSTROM RACK RETURN POLICY
Please visit the Nordstrom Rack and HauteLook sites for information about their return policies. You can check the official site to all the latest information about Nordstrom Return Policy 2018.