GameStop Returns and Refund Policy 2018

Gamestop Return Policy 2018 Guide

Do you like to play games? Great, then Gamestop is the best place for you. You can spend your much times in all GameStop Locations by searching for GameStop Near Me on Google Map Application. GameStop store location helps to you complete by the original packing list.

How does the return policy work at GameStop? If you don’t know, then nothing to worry, I have described here I hope it helps. You have exactly 30 days to return the product to the GameStop Store as per GameStopPolicy is that the warranty takes after 30 days.

Returns to

This page details how to return products purchased online at If you need to return a product purchased at a GameStop store location, please see the GameStop Store Return PolicyOpens a New Window.

Pre-owned Guarantee

This pre-owned product has been carefully tested and is guaranteed to work. If you are not completely satisfied, simply return the product within 7 days for your money back or identical exchange within 30 days of purchase.

New product returns

Returned products must be in the original packaging and include any manuals, cabling, and accessories in sellable condition. We reserve the right to limit returns to unopened or defective products. Defective products will be replaced with a like item, upon return. Terms and conditions of manufacturer’s warranty apply to defective video games systems and computer hardware after 30 days.

We do not accept returns of:

  • Any products returned more than 30 days from the date on the packing slip.
  • Any products that have been opened (taken out of its plastic wrap).
  • Any products not in its original condition.
  • Any products that are damaged, played or is missing parts.
  • Any products that were sold as part of a bundle, unless the bundle is returned completely.

Please do not mail us products that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.

How to Return Products Purchased Online

Return to

To return or exchange an item to, include the packing list, identify the reason for the return, and send it to the address on the return shipping label.

Return to any GameStop store

Certain items may be returned by taking them to a GameStop store location in the United States. Items returned to a GameStop store location must be accompanied by the original packing list. Store return policies may vary and are subject to manager approval.


Refunds are issued in the original payment type. Cash purchases over $150 are subject to a refund by check issued from our corporate office within 14 business days. Guests with a gift receipt will only receive an exchange or a gift card of equal value. We reserve the right to refuse any return.

Handling costs are non-refundable. If the reason for your return is due to our error, please contact us at 1-800-883-8895 for a handling credit.

We reserve the right to refuse any return and to require that certain items be returned directly to the manufacturer.

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