Epson Return and Refund Policy


About Epson

Seiko Epson Corporation or just Epson is a Japanese electronics firm and one of the world’s leading producers of PC laser printer, and information and imaging associated tools. Epson is headquartered in Suwa, Nagano, Japan. Epson is one amongst three main corporations of the Seiko Group, a name usually recognized for making Seiko timepieces ever since its establishment. Epson was first founded in May 1942 as Daiwa Kogyo Ltd by Hisao Yamazaki in Suwa, Nagano, Japan. The company manufactures inkjets, printers, projectors, scanners, desktop computers, robots, laptops and a variety of other electronic mechanisms. The company has more than 67000 employees working in their companies worldwide.

Epson Return and Refund Policy

You can return the purchased items within 30 days of purchase for an exchange or credit policy. But this only implies on the acquisitions made by the Epson store. There are certain products that cannot be returned comprising projector lamp bulbs, software, closeout and refurbished items, toner cartridges, cables, connectors, and paper or media packages. The product to be returned must be packed in the original package in which it came. Also, the items that came along with the purchased product must be returned in its original state. But if the product is broken or incomplete, you will be responsible to pay Epson a 10% service fees that will be owed straight from your credit card.

In order to request the return and follow the return instructions, you require an authorization number. You do this in two ways that are either you can request the company online or phone them from any day between Monday to Friday from 6:00 AM to 8:00 PM and from 7:00 AM to 4:00 PM on Saturday.

You will be provided with the instructions to be followed in order to make a successful return. Better choose a prepaid method to return the product to Epson facility in Indiana within 7 days, as this method is traceable and guaranteed. Epson won’t be responsible for any damage to the goods or lost products while the shipping period.

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