Brookstone Return and Refund Policy

About Brookstone

Brookstone is a chain of retail stores in China and the United States. Pierre de Beaumont and his wife Mary started Brookstone in 1965. It was first opened in Peterborough, New Hampshire, the United States in 1973. Brookstone’s headquarters is located in Merrimack, New Hampshire.  Brookstone has over 150 store locations. Brookstone retails an extensive range of items like remote controlled helicopters and drones, alarm clocks, wrist watches, speakers, massage chairs, iPads and tablet equipment, pillows, blanket and several other daily life products. Brookstone stores are normally located in shopping centers and high-traffic urban regions, such as Midtown Manhattan. It stands different from many other companies as it allows the people to play with any item in the store before they make any purchase.

Brookstone Return and Refund Policy

You can return your purchased products and get refunds. To get your return to be processed, you must provide your receipt and carry back your purchased product in the same and original state as it came when you purchased it, without it being unwrapped, in less than 60 days of your acquisition. Also, Tempur-Pedic items that can be returned are to be brought back within 90 days of purchase. Please phone the returns hotline to catch significant directives for making any sort of returns. Brookstone will not be responsible for paying shipment charges; it must be paid by the sender themselves. Engraved and liquidation items cannot be refunded – this rule also implies to Brookstone’s gift cards, massage chairs and all the objects heaving weight more than 50 pounds. Several tutoring products and others that are pre-packed cannot be returned once they are unwrapped. All returns for purchases made on Brookstone are handled by Brookstone’s casinos. Brookstone works from 8:00 AM to 10:00 PM central time Monday to Saturday. And it is also opened from 9:30 AM to 7:00 PM central time on Sundays.

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