Ashley Furniture Returns and Refunds Policy

Ashley Furniture is an American Furniture store which develops all trendy and new design furniture for their customers. Ashley Furniture have a lot of outlets which are running independently by the set owners who had taken franchise.

Ashley Furniture Returns & Refunds Policy which you will have to go through before you can apply for Ashley Furniture Returns

The Ashley Furniture Returns policy are set by the owners of the shop’s. The Returns For Ashley Furniture may differ from Store to Store as the for Ashley Furniture’s provide rights change in Returns Policy to the Stores Owners and even the people who have purchased their franchise to run stores in their areas.

Ashley Furniture Returns

Each of the Ashley Home Furniture store is independently owned and operated. Each store have their own set of policies regarding returns and refunds. For your purpose of exchange, return or refund you will be required to directly contact the store from where you have purchase your furniture. If the Ashley Home Furniture doesn’t help on it then you can take a further step by emailing them on their help E-MAIL with the Shop Address and your item(s) name with Invoice number of the store. If you have purchase any product online then you may read the instruction written as following :

Ashley Furniture Returns Policy For Standard Refund / Returns :

If you have received any damaged product then you will have to report within 72 Hours, the reason for the same can be either defective or the not satisfied with the quality of product you received. You will have to call on the number provided to you on the Confirmation Email you received after receiving your product, You can select either for a refund or exchange of the product. In-Home Delivery items if you discovery any manufacturing defect after 72 Hours then they can only be fixed by available the Warranty assistance, for any other assistance you can contact the Customer Service on the Toll Free Number provided in your confirmation mail.

Requirements Of Returns For Ashley Furniture

In order to receive the full refund amount return on your generated attached invoice, all item(s) must be: (1) must not be used for more than 1 time(s) or should be in new like condition and (2) to be returned with all the parts and accessories like it came before inside the package you received (unless the packing was removed as a part of the In-Home Delivery, You will be required to re pack your received items in such a manner than it doesn’t get damaged while returning to the Ashley Furniture Returns Warehouse). If you have purchased something from the Clearance sale then you will not be able to return the product until and unless you have received it damaged. Please note, that you might be charged for the return shipping fee which will be deducted from your refund for the product.

NOTE : Items purchased from a Retail store can not be returned to Ashley Furniture Returns Warehouse instead you will have to directly contact the store for help from where you have purchased the product.


Above we have shared the Ashley Furniture Returns / Refund Policy Details. If you think something is wrong then you can directly contact Ashley Furniture On 1 (866) 436 3388 for all kind of your further Queries.

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